Lifeline is a federal program that provides a monthly discount on home phone or broadband internet service to eligible households. The Lifeline program is part of the Federal Universal Service Fund program implemented by the FCC.

Qualifying individuals receive up to $9.25 towards their bill. Only one telephone line per household is eligible. The discount cannot be used on a landline telephone if you have a government issued cell phone.

For Lifeline customers, service is available starting at $21.60 for landline and $59.95 (with landline) ($89.95-without landline) for broadband internet service.

If you participate in one of the following government programs, you qualify for Lifeline:

  • Supplemental Nutrition Assistance Program (SNAP)
  • Medicaid
  • Supplemental Security Income (SSI)
  • Federal Public Housing Assistance (FPHA)
  • Veterans Pension or Survivors Pension
  • Bureau of Indian Affairs (BIA) General Assistance
  • Tribally-Administered Temporary Assistance for Needy Families (TANF)
  • Tribal head Start
  • Food Distribution Program on Indian Reservations Medicaid
  • or, your income is 135% or less than the federal poverty guidelines

Other terms and conditions apply. For more detailed information concerning the Lifeline program, please go to Lifeline Support. To receive Lifeline, the phone line can NOT have any calling features such as Call Waiting or Caller ID. We encourage you to contact us if you believe you qualify for these programs. Please call 984-4201 or visit the Business Office.

Unresolved complaints concerning Lifeline service can be directed to the Georgia Public Service Commission’s Consumer Affairs Unit at 404-656-4501 or Toll-free at 800-282-5813.